Knowledge Base
Self-help articles and diagnostic steps for common issues.
Installation Guide
Step-by-step instructions on how to download and install your security software on Windows and Mac. Includes diagnostic steps for "Download Interrupted" errors.
Guide →Resolving
Solutions for common LiveUpdate error codes (e.g., 8920, 202). Learn how to check your internet connection and reset update folders.
Read Guide →Renewal
How to verify your plan status and what to do if your days remaining aren't updating after purchase.
Read Guide →Scanning for Threats
Best practices for running full system scans. What to do if a scan gets stuck or takes too long to complete.
Read Guide →Login Issues
Trouble signing into your account? Tips for password recovery and managing two-factor authentication settings.
Read Guide →Performance Tuning
How to configure "Silent Mode" and optimize background tasks to prevent your computer from slowing down.
Read Guide →Can't find what you're looking for?
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